I recently sat down with Scott Alexander from Jairus Marketing for another insightful discussion about a topic that resonates deeply with both of us: shifting from a founder-led business to more sustainable business models. This is especially relevant for early-stage companies, particularly those in the healthcare sector where the CEO is vital as both the visionary and primary salesperson.
Wed, Jul 8, 2020 — Co-Authored by Kimberly Miller, CMO, Chief Outsiders and Chris Dohl, President, The Alias Group The conventional wisdom of the 80/20 rule is that 80% of your company sales come from 20% of your customers. If you believe that, then you might believe that those top 20% of customers would guarantee success. And from an operational standpoint, maybe the 80/20 rule could turn into the 20/80 rule, meaning that those 20% of customers should take up 80% of your sales team’s efforts. Now more than ever, businesses should be appreciative of their entire customer base—not just the top 20%. The 2020 coronavirus lockdown has shown us that diversity in service and product offerings and diversity in clients and prospects helps any business weather the storm.
Mon, Jun 29, 2020 — Part 7 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality Experience has shown that when sales and marketing are aligned in a strong partnership, they deliver more profitable revenue growth. I have seen this theory in action in subscription businesses, advertising businesses, and tech solutions companies, to name a few. And, if you have read all of the blogs to this point, you now have some insights about how to create this powerhouse one-two punch to effectively conquer your marketplace.
Tue, Jun 9, 2020 — Part 6 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality Your sales executive likely has a keen sense of what types of sales support materials traditionally have been helpful, and therefore has an opinion about sales support needs from marketing. But times have changed, and the playbook has been torn up. Given the times, the sales team simply can’t say with conviction that they truly understand exactly what sales support tools will help convince buyers to move forward. In our last blog, we talked about partnering between sales and marketing for lead generation and lead management optimization. Let’s explore how sales and marketing can partner to close more sales from those leads.
Wed, May 27, 2020 — Part 5 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality Have you ever heard sales blame marketing for bad leads and marketing blame sales for not acting on the leads they give? Those are common complaints from both functions. And there are usually aspects of both sides of the coin that are accurate. In our last blog, you hopefully learned from the examples of two businesses that realigned certain responsibilities in a way that created greater cross-functional accountability for sales.
Tue, May 12, 2020 — Part 4 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality The “way it has always been” is gone for good. It’s time to consider the reality: The world is changed now, and likely will be different once we shake off the effects of the pandemic. But, as we discussed in our last blog, now is not the time to slash and burn headcount without a smart, and reasoned, approach to moving forward.
Fri, May 8, 2020 — Part 3 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality In an economy roiled by the pandemic, it can be tempting for CEOs to wield a cost-cutting knife—with unrelenting and deep-cutting fervor. Indeed, it’s understandable: For generations, the natural inclination of many B2B CEOs has been to cut marketing when things were tough. In our last blog, we hopefully impressed upon you the importance of viewing both sales and marketing functions as a cohesive team, working as a symbiotic unit to pull sales out of crisis mode.
Tue, May 5, 2020 — Part 2 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality In a world that has struggled to make sense of the COVID-19 pandemic, you, too, are likely working to better understand the roles that your team members will play in the recovery.
Fri, May 1, 2020 — Narrowing Focus to Drive Demand In a prior blog post, I discussed how a lack of market focus can lead to poor marketing campaign conversion rates.
Tue, Mar 3, 2020 — A Common Challenge for B2B technology, SaaS and Professional Services Businesses If market demand was a fixed commodity, attracting new business would require only that you create awareness and build interest around well-known needs. Companies who see their marketplace in this way often subscribe to a “lather, rinse, repeat,” approach to pipeline management – focusing marketing dollars on prospects already well-along their purchasing journey, identifying qualified opportunities, but paying little attention to the world of prospects who do not yet see their needs as urgent.