Growth Insights for CEOs

The AI Training Economy: The Human Expertise Behind the Agent Revolution
The challenge of training AI models on human expertise is not new.What is new is that three college dropouts just built a $10 billion business by productizing that exact problem at scale.
Executive Takeaways
- The AI training economy is already here — and a $10 billion startup is proof.
- You can't have capable AI agents without well-trained models. Human expertise isn't being replaced; it's being harvested.
- Fast followers still have a window, but waiting another 18 months may mean competing on scale alone, not quality.
- Most organizations are underestimating the speed of this workforce transformation. The time to build AI fluency is now.
Recent Posts

Top 10 FAQs: What CEOs Ask Chief Outsiders
Mon, Aug 24, 2020 — CEOs connect with us because they’ve been referred by one of our clients, their private equity firm, or have found us by searching for “top strategic marketing consulting firms” or something similar. When we meet, we often find that these CEOs are frustrated with their growth. They have a vision for where they want to take their companies, but don’t have a means to turn their vision into actionable plans, and then see them implemented. After a discussion around their specific business challenges and opportunities, they’re curious about the specifics of how Chief Outsiders might be able to help.

CEO Preparedness Guide for the Post-Pandemic Recovery: Planning for the Rebound
Wed, Jun 10, 2020 — Like the eye of a hurricane, businesses raked by the leading edge of the COVID-19 pandemic are now taking a cautious look outside. Though the winds have subsided, and it’s tempting to think that the worst is over, the eye simply gives us a chance to prepare for what’s left to come. If you have withstood the worst of the impacts of the pandemic so far, you likely have accepted that the storm was coming, and had battened down your hatches (or at least applied for PPP funding to keep vestiges of your business afloat). Now, though, as we can start to imagine a future in which a return to a “new normal” is evident, it’s critical to have your plan in place when the rebound hits.

Buying Local: How Multi-Unit CEOs Can Win at Marketing in Anytown, U.S.A.
Wed, Jun 10, 2020 — There was a time, generations ago, when buyers didn’t venture too far from their home to satisfy their basic needs. Today, most consumers don’t think twice about using a few keystrokes to get the necessities shipped from some distant warehouse to their front door. Despite this phase shift, “buying local” remains a relevant concept, and even source of pride for communities that rally around the bricks-and-mortar businesses that still dot the landscape.
Stay up-to-date with the latest from Chief Outsiders

Quick Test: Will Your Business Strategy Work Post-COVID?
Wed, May 13, 2020 — After COVID-19: step back to see how the whole picture has changed Even in the best of times, your business plan relies on a sound strategy to gain – and keep – your competitive advantage. Success is generally a function of a winning combination of factors – good knowledge of the business environment, a keen understanding of your competitors, a laser focus on the size of the market and trends, technological development, and the overall state of the economy.

Part 4: How Does Employee Engagement Win the Growth Game?
Mon, May 4, 2020 — Culture Shift Now: Getting the Right Help for the Times Co-Authored by Marc Umscheid, CMO, Chief Outsiders and Kristin Anderson, Partner, LeadQuest Consulting Welcome to the fourth blog in our series on the importance of a more engaged culture in fostering growth at your company (if you'd like to read any of the previous posts, they can be found here: Part 1, Part 2, and Part 3). Clearly, a few things have happened in our world since our last blog – namely, the COVID-19 pandemic, and an economic slowdown that has left few businesses untouched, or unscathed. If you have been following our blog series, you may recall that we have been insisting that a carefully crafted culture goes hand and glove with a high effective growth strategy, – making the case for how your leadership shapes the engagement needed for growth. Though the world may have changed – the fundamental principles have not. How you lead your employees now will indelibly reflect upon your cultural and growth mindset. This is now more important than ever.

CEO Preparedness Guide for the Post-Pandemic Recovery: Avoiding the Ad-Budget Ax
Fri, Apr 24, 2020 — Blog 1: Avoiding the Ad-Budget Ax In these uncertain times amidst the COVID-19 pandemic, there are likely two distinct pathways for businesses to follow—adapt or perish. Because none of you reading this would ever consider just laying down your arms and not fighting for survival, I thought I’d share a couple of quotes from noteworthy types who chose the latter mindset, choosing to both adapt, and thrive, rather than just survive.

Achieving Revenue Growth and Excellent ROI with a Radio Restaurant Promotion
Thu, Mar 26, 2020 — Those of you in the restaurant chain or franchise business may enjoy the details of this successful restaurant promotion executed by Doug Reifschneider. Doug was Vice President of Marketing at Pita Pit at the time, but recently joined Chief Outsiders as a fractional CMO. The promotion involved six Pita Pit restaurants located in Northern Idaho and the Spokane area who agreed to pool funds to test a cooperative advertising program. The test included a guerrilla radio advertising tactic, print, social and email support with offers to encourage trade-up and increase party size.

Part 3: How Does Employee Engagement Win the Growth Game?
Thu, Feb 20, 2020 — Assessing the Health of Your Culture Co-Authored by Marc Umscheid, CMO, Chief Outsiders and Kristin Anderson, Partner, LeadQuest Consulting In our first two blogs (Part one and Part two) on the subject of corporate culture, we have been making the case for the importance of a serious, top-down effort to ensure your company is united around a single vision -- and that your corporate culture is working for you, not against you. We’ve seen how such a CEO-led commitment can lead to riches beyond your wildest dreams (or, at least, measurably better performance), and we’ve heard directly from one CEO who grappled with the effects of a toxic culture before his personal involvement – and a committed effort -- restored balance across his organization.

Part 2: How Does Employee Engagement Win the Growth Game?
Wed, Dec 11, 2019 — Shaping a High Performing Culture is a Top-Down Commitment Co-Authored by Marc Umscheid, CMO, Chief Outsiders and Kristin Anderson, Partner, LeadQuest Consulting In our previous blog, we established the importance of corporate culture in the paradigm of business success. Commit to it, and reap myriad rewards, including better hires, more efficient business practices – and more revenue. But, allow your culture to become toxic, and you place more at risk than just caustic commentary at the water cooler. Like any living, breathing organism, toxicity can infect the corporate ecosystem as well – and the responsibility to ensure a healthy, positive environment starts at the top!