.png?width=1500&height=398&name=CO_Corporate%20Logo%202021_4C_HOR_FNL-1%20(1).png)
The Chief Outsider
.svg)
Recent Posts
The Gap Between AI Output and Real Marketing Leadership
A lot of CEOs are starting to ask the same question, even if they don't always say it this directly: if AI can build a strategy deck, suggest a campaign, analyze competitors, and hand back polished recommendations in seconds, why keep paying for a CMO?
Are You A “Level 5” Leader? How Cool Confidence Can Foster Sales Success
Fri, Aug 25, 2017 — On a recent sojourn, I had time between flights, so I joined the throngs of fellow travelers who had taken up residence in one of those oversized rocking chairs. As I sat working – and rocking – I observed the airport’s massive food court, which featured an amalgam of fast casual and upscale restaurants. One of the restaurants, in particular, seemed to have the magic formula to attracting throngs of hungry travelers – despite the fact that it was a well-known fast casual concept with thousands of units around the world. Though it was abuzz with activity, the employees were doing a great job of keeping up with the pace. Napkins were perfectly lined up; the counter was spotless; and the employees genuinely were smiling. Everything seemed tidy and welcoming. When customers approached, they received a greeting that far exceeded the expected for such an establishment. Even from a distance, you could see the employees smiling, the customers smiling, exchanging a few pleasantries, wishing each other to have a great day.
CEO Shares How He Grew His Stained Glass Business with the Help of His Peer Advisory Group
Thu, Aug 17, 2017 — Business increased by 300% since joining Vistage Chief Outsiders Fractional CMO, Neil Anderson, has a conversation with Vistage Member and CEO of Scottish Stained Glass, Martin Faith, about his experience with Vistage, an executive coaching organization that provides leadership training and business coaching to CEOs and Executives.
Profitable, Recurring Revenue Streams – Part 4
Tue, Aug 15, 2017 — Transitioning Your Business Model to Grow Your Business-as-a-Service More and more companies are realizing that transitioning their businesses to as-a-Service models is the answer to driving higher growth, more profitable, and stable revenue streams. Welcome to the fourth and final part of this series: In Part 1 of this series, you learned how to know if it's time to think about embracing an as-a-Service model In Part 2 we dove deeper into what an as-a-Service model is and discovered how ready your company is to transition to one In Part 3 we touched on how to define strategic goals, position, and create a go-to-market plan that is most relevant to an as-a-Service offering. If you haven’t read the previous parts, you might want to take a quick look before returning here. In this installment, we will discuss the key metrics to track and capabilities to nurture to ensure you execute this transition successfully – along with a few tips and tricks I have learned (often the hard way) over the years.
A Best Marketing Practice: Cultivating “Lead” Customer Relationships for Breakthrough Products and Services
Thu, Aug 3, 2017 — It’s been many years since I learned what a “lead” customer is and how to build lead customer relationships to build confidence and reduce risks of new product or service launches. The concept of a lead customer, or lead user, is probably one of the most beneficial best practices I’ve used in marketing and product management roles. Want to design and launch a breakthrough product? The lead customer approach is absolutely a winner. The lead user methodology was originally developed by Dr. Eric von Hippel of the Massachusetts Institute of Technology (MIT) and first described in the July 1986 issue of Management Science. You can read a revised version of the original article here.
7 Things Successful CEOs Do to Grow their Business
Tue, Jul 11, 2017 — Lessons from UPS, Campbell’s Soup, Amazon, and Others In today’s fast-paced world, it’s easy for CEOs and other executives to get mired in day-to-day fire-fighting, only to find that growth has stalled. Below are 7 things successful CEOs from companies big and small do to build momentum, create and keep a strong culture, and grow their business.
Profitable, Recurring Revenue Streams - Part 2
Fri, Jul 7, 2017 — Transitioning Your Business Model to Grow Your Business-as-a-Service More and more companies are realizing that transitioning their business to an as-a-Service model is the answer to driving higher growth and more profitable and stable revenue streams. In Part 1 of this article series, you learned how to know if it's time to think about embracing an as-a-Service model.
Fractional CMO can be Key Step in Building a Management Team
Thu, Jul 6, 2017 — This is a guest post from Mark Rosenman of Newport Board Group. There is a wide range of circumstances that lead companies to bring in a fractional CMO. The immediate need to strengthen marketing might be a response to an important development in the business: a growth spurt or a downturn, new capital or a change in management team or strategy. Some companies bring in a fractional CMO as part of an “asset light” business model that leans against bringing on permanent C-level executives at least for the foreseeable future.
An Audience of One: Neuromarketing the New Reality
Wed, Jun 14, 2017 — If you buy into the old corollary that the “future is now,” be prepared to be blown away by what tomorrow’s future holds. If you thought that today’s wave of marketing analytics tools represented a bold new frontier in how enterprises can track and nurture consumers through the buying cycle, well, in the words of Bachmann Turner Overdrive – “You ain’t seen nothing yet.” And, if you believed that the kind of brain-reading technology that served up personalized advertisements to Tom Cruise in the movie “Minority Report” was the stuff of fiction, it may be closer to reality than you ever thought.
Driving Toward the Long Game: Is your Business Geared for Lasting Success?
Fri, Jun 9, 2017 — In business, the road to financial success, it can be agreed, isn’t always paved in gold. Whether pocked with potholes, laden with land mines, or strewn with stones, the goal isn’t just to keep all four tires on the highway – instead, it’s to ensure you arrive at the destination. One question that you must continually ask yourself along the way – is your business built to go the distance? Understanding whether you’re playing the long game, or the short game, in business can be the key to weathering the road hazards beneath you, or the storms above.