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Paul Sparrow
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Recent Posts
When the Founder Is the Rainmaker: How to Scale Without Losing the Spark
In many founder-led businesses, the founder isn’t just the leader—they’re also the best (and often only) rainmaker. They land the big deals. They have the trusted relationships. They know the pitch inside and out because they are the pitch.
It works—until it doesn’t.
As the business grows, this model creates a bottleneck. Every new opportunity depends on one and only person. And it’s the same person every time. But there’s a downside. When that person is also responsible for running the business, mentoring the team, and shaping the vision, something eventually gives.
Full-time or Fractional? Focusing on the Next Generation of Your Company’s Leadership
Tue, Jan 23, 2024 — Nothing quickens the pulse or conjures beads of sweat on the brow of a mild-mannered CEO than the departure of a key member of the executive leadership team. Like it or not, the door to your company’s success swings in both directions, and often, you may find yourself on the drafty side, wondering how you’re going to replace that experience, counsel, and leadership.
The Importance of a Functional C-Suite in Challenging Economic Times
Tue, Oct 17, 2023 — I chuckled when I saw that memorable gummy bear commercial, featuring a board room filled with adult executives talking like toddlers about the chewy treats. Though achieving consensus-by-gummy-bear may work on television, we should be smart enough to know that the last place for petulant, child-like behavior is the C-suite. Yet I have seen my share of “Executive-Level Dysfunction” (ELD) in my years as a sales and marketing executive, and the results are predictable: Quagmires. Uneven results. Power struggles. And a tendency to retreat into separate corners, with the business hanging in the balance.
Your Business Needs a Secret Sauce: Enter the 3 Uniques™
Tue, Sep 12, 2023 — Today, we’re going to whip up a secret sauce. Now, I can’t promise that this tasty combination will result in your anointment as a Kitchen Hero or the envy of Gordon Ramsay. But when basted upon your business, your clandestine condiment could unlock the kind of business success that will have your competitors salivating and your customers asking for seconds.
Winter is Coming: How Economically Healthy Are You?
Tue, Jul 18, 2023 — If you are a fan of the hit show “Game of Thrones,” you’ll appreciate where I’m coming from: The ominous pronouncement, "Winter is Coming," always managed to capture my attention since I could see through the fictional seasonal meaning it foretold and apply it to events in everyday life. The first time I heard those words, I couldn't help but feel a sense of foreboding. But as time went on, winter never actually arrived in Westeros. A similar mindset has taken hold in the U.S. business world, where we have been hearing for the past two years that we are in a recession -- when in reality, we are not and have not been.
Wizard or Witch? How to Keep Your Business Ahead of the Tornado
Tue, Mar 21, 2023 — My little sister, the owner of an upscale hair salon in Georgia, called last week. Twice. No message. In our family that means a twister has touched down in the backyard, so “call me back – now.” I eventually reached my dear sis and she spat, in a Wizard-of-Oz-Lions-and-Tigers-and-Bears-Oh-My tone of voice, her concerns over the economy. The collapse of two banks. Rampant inflation.
The Great Resignation: Can Marketing Reverse the Trend at Your Company?
Thu, Sep 1, 2022 — If you, like me, are of a certain age, it’s easy to reflect on how different it was to get a job back in the day. Many jobs required an application and a resume, not to mention a one-on-one interview with the hiring manager. Shake his hand firmly, swallow your pride, spit out the answers – and hope that this interaction leads to a job with decent pay, health insurance, and a chance to sit at the big kid’s table someday. Working from home? Well, that was a one-way trip to the unemployment line. And culture? “Keep your mouth shut, listen to the boss, do what you’re told, don’t complain, and you’ll get a check every Friday. That’s our culture.”
Elevating the VIP: Recognizing Your Best Customer is a Make-or-Break Proposition
Thu, Jan 13, 2022 — I have a secret to share that may be surprising. Though automotive folklore insinuates that Henry Ford would only allow his world-beating Model T to be painted in black, you could, in fact, purchase your new horseless carriage in a variety of colors, including blue, red, gray, and green. So as early as 1908 – the year the first Model T was shipped – a customer could distinguish their tastes and flaunt their individuality on America’s roads in a hue that was different from the pack.
A Marketing Mission: Core Messaging That Captivates
Thu, Dec 16, 2021 — You don’t have to be a “trekkie” to know that the continuing mission of the U.S.S. Enterprise was to “boldly go where no one has gone before.” In the same vein, one could say that marketing leaders – much like Captain Kirk or Captain Picard – are navigating a similar path. While marketers don’t face asteroids, droids, or alien encounters, the stakes of their mission are just as high — if not higher. After all, marketing leadership turnover is at an all-time high. When it comes to the business world, success or failure often falls squarely on the shoulders of the head of marketing. And without the right gas in the proverbial marketing engine, the path will be bumpy…and short.
Recruiting and Retaining Employees in a Post-COVID World
Mon, Jul 12, 2021 — Of all of the likely impacts of the COVID pandemic, it’s hard to imagine that business owners envisioned this – a labor shortage, the likes of which we haven’t seen in decades. In fact, according to the U.S. Chamber of Commerce, there were 8.1 million open and unfilled positions in March 2021 (the last month for which data is available). Even worse, the number of employees available for every open job reached a 20-year low this spring – and continues to plummet.