Joe Grace

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With over 20 years experience building Health and Wellness businesses as a senior operating and marketing executive, Joe has pioneered the use multi-channel, direct marketing programs to grow healthcare businesses with the best possible ROIs. His experience includes eHealth, Pharmaceuticals, Health Insurance, OTC drugs, Skincare, Weight Loss Programs, Dietary Supplements and Personal Care Products. As Head of Online Marketing at WebMD, Joe was part of a turnaround team responsible for growing WebMD into the #1 destination for eHealth.
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Recent Posts

Pipeline Integrity: How Hidden Revenue Leaks Sabotage Growth

Pipeline Integrity: How Hidden Revenue Leaks Sabotage Growth

Tue, Apr 7, 2026 | Posted by The Chief Outsider

Executive Takeaways

A pipeline that looks healthy can still be losing 15–25% of achievable revenue.
When teams define MQLs, SQLs, and pipeline stages differently, every other fix fails.
Work backwards from your revenue target using conversion rates to find and close the gaps.
A one-time diagnostic fades without the right recurring reviews and accountability rhythms.

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