Business Growth Strategies For CEOs: Top CMOs On Marketing Strategy Implementations

Doug Reifschneider

A dynamic results-oriented, data-driven professional, Douglas drives nationwide growth through the creation and delivery of unique, creative brand strategies enhancing customer affinity and market position. With 25+ years of executive marketing experience, he strengthens brand equity with resonating positioning strategies via successful marketing programs and innovative marketing campaigns that boost revenues. An innovative leader with strong team building and collaboration skills, his strategic initiatives generate substantial shareholder and franchisee value, and open new revenue opportunities.

Outsider Insights | From Hustle to System: Why More CEOs Are Rebuilding Their Sales Function

Mon, Nov 3, 2025 | Posted by Dawn Werry

Outsider Insights

Across Chief Outsiders, we talk to hundreds of CEOs every month. In this new series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.

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Keeping Up With Technology

Thu, Jun 18, 2020 — According to a recent study by Chief Outsiders, a national business strategy consulting firm, 88% of Chief Marketing Officers (CMOs) see difficulty in staying ahead of technological advancements.

How Should Restaurants Deal with Coronavirus Consequences?

Wed, Jun 17, 2020 — The Coronavirus, also known as COVID -19, is already affecting the economy, at least in the short term, with cancelled events, cruises and less foot traffic to retail stores and restaurants. But will it continue and for how long? The answer is we just don’t know. So, what can restaurants do to mitigate the negative effects of this pandemic on their business?

How will the restaurant industry be permanently changed by the coronavirus pandemic?

Wed, Jun 17, 2020 — The top-10 changes I see in the future for restaurants

The 7 Rs of Resiliency Programs

Thu, Jun 11, 2020 — The world's best epidemiologists only have models to predict the full depth and breadth of the COVID-19 pandemic, but companies are already feeling the economic fallout. They're scrambling to find the best way to respond, and in many cases, survive, all the while being rightly concerned for the health of their families and communities. It's not easy, and this is no time to pretend otherwise.

CEO Preparedness Guide for the Post-Pandemic Recovery: Planning for the Rebound

Wed, Jun 10, 2020 — Like the eye of a hurricane, businesses raked by the leading edge of the COVID-19 pandemic are now taking a cautious look outside. Though the winds have subsided, and it’s tempting to think that the worst is over, the eye simply gives us a chance to prepare for what’s left to come. If you have withstood the worst of the impacts of the pandemic so far, you likely have accepted that the storm was coming, and had battened down your hatches (or at least applied for PPP funding to keep vestiges of your business afloat). Now, though, as we can start to imagine a future in which a return to a “new normal” is evident, it’s critical to have your plan in place when the rebound hits.

Buying Local: How Multi-Unit CEOs Can Win at Marketing in Anytown, U.S.A.

Wed, Jun 10, 2020 — There was a time, generations ago, when buyers didn’t venture too far from their home to satisfy their basic needs. Today, most consumers don’t think twice about using a few keystrokes to get the necessities shipped from some distant warehouse to their front door. Despite this phase shift, “buying local” remains a relevant concept, and even source of pride for communities that rally around the bricks-and-mortar businesses that still dot the landscape.

CEO Preparedness Guide for the Post-Pandemic Recovery: Avoiding the Ad-Budget Ax

Fri, Apr 24, 2020 — Blog 1: Avoiding the Ad-Budget Ax In these uncertain times amidst the COVID-19 pandemic, there are likely two distinct pathways for businesses to follow—adapt or perish. Because none of you reading this would ever consider just laying down your arms and not fighting for survival, I thought I’d share a couple of quotes from noteworthy types who chose the latter mindset, choosing to both adapt, and thrive, rather than just survive.

Achieving Revenue Growth and Excellent ROI with a Radio Restaurant Promotion

Thu, Mar 26, 2020 — Those of you in the restaurant chain or franchise business may enjoy the details of this successful restaurant promotion executed by Doug Reifschneider. Doug was Vice President of Marketing at Pita Pit at the time, but recently joined Chief Outsiders as a fractional CMO. The promotion involved six Pita Pit restaurants located in Northern Idaho and the Spokane area who agreed to pool funds to test a cooperative advertising program. The test included a guerrilla radio advertising tactic, print, social and email support with offers to encourage trade-up and increase party size.

Are You Loyal to Your Customers?

Wed, Mar 4, 2020 — Loyalty, not such a long time ago, was a fairly easy thing to cultivate. You give a punch card or green stamps (or even wooden “round-tuits,” some of you may recall) to your customers, and they reward you with frequent visits or purchases so they can earn the points or badges to pocket free stuff. Even today, as businesses like restaurants, retail stores, airlines and hotels work to digitize and mobilize loyalty programs, customers still find it exciting and compelling to rack up the rewards.

Growth Insights for CEOs