Growth Insights for CEOs
Chris Wallner
Recent Posts

Your Buyers Have Already Shortlisted You—Or They Haven't
Executive Takeaways
- 95% of B2B buyers purchase from the vendors on their initial shortlist, formed before any formal buying process begins.
- That shortlist is increasingly built inside AI platforms your analytics can't see.
- AI referral traffic is roughly 1% of total website traffic, yet 15% or more of conversions appear to originate from AI-influenced research, a gap standard attribution misses entirely.
- If you're not on the Day One list, spend alone won't fix it.
Part 3 of our four-part series on the evolving AI search landscape and what B2B leaders need to know to stay competitive.
Recent Posts

A More Perfect Union: Four Keys to Credit Union Profitability
Thu, May 16, 2019 — U.S. credit unions are in crisis. For years, buoyed by a “hometown banking” distinction and bolstered by government regulations allowing for the expansion of their membership ranks, credit unions enjoyed unprecedented growth. In fact, just two years after President Clinton signed the 1998 Credit Union Membership Access Act, more than 10,000 credit unions dotted the landscape. But then, the technological age arrived in its full fury, delivering tools and benefits that traditional banks used to restore their edge. Though credit unions enjoyed a higher level of customer satisfaction, they were not as keen to what their customers and members were needing. This allowed the traditional banks to use enhanced technologies to raise the customer expectations bar—and close the gap.

“Less is More”: Four Steps to Aligning Your Project Queue and Goals Today
Fri, Feb 16, 2018 — There was a time in our lives when “busywork” might have been a good idea. Back in school, it was the way many of us created that semblance of subterfuge when we had expeditiously completed the assigned work, and were now just interested in writing a note to the girl two seats over.