Growth Insights for CEOs
Chris Wallner
Recent Posts

Outsider Insights | The Comp Plan Is Quietly Telling Your Sales Team Not to Hunt
Executive Takeaways
- Sales reps focus on what they're paid and measured on, even if that strays from business strategy and goals.
- Many compensation plans and account structures quietly reward protecting revenue, not creating it.
- Adding a quota target without changing the underlying structure just adds pressure, not pipeline.
- Fixing this starts with the comp plan and account map, not a pep talk about hustle.
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Recent Posts

A More Perfect Union: Four Keys to Credit Union Profitability
Thu, May 16, 2019 — U.S. credit unions are in crisis. For years, buoyed by a “hometown banking” distinction and bolstered by government regulations allowing for the expansion of their membership ranks, credit unions enjoyed unprecedented growth. In fact, just two years after President Clinton signed the 1998 Credit Union Membership Access Act, more than 10,000 credit unions dotted the landscape. But then, the technological age arrived in its full fury, delivering tools and benefits that traditional banks used to restore their edge. Though credit unions enjoyed a higher level of customer satisfaction, they were not as keen to what their customers and members were needing. This allowed the traditional banks to use enhanced technologies to raise the customer expectations bar—and close the gap.

“Less is More”: Four Steps to Aligning Your Project Queue and Goals Today
Fri, Feb 16, 2018 — There was a time in our lives when “busywork” might have been a good idea. Back in school, it was the way many of us created that semblance of subterfuge when we had expeditiously completed the assigned work, and were now just interested in writing a note to the girl two seats over.