Business Growth Strategies For CEOs: Top CMOs On Marketing Strategy Implementations

Chris Wallner

With a track record of major wins in the financial industry, accomplished product management, development and e-commerce executive Chris Wallner is now dispensing executive-level marketing insights as a member of Chief Outsiders. Wallner has previously notched C-level marketing roles for banking titans Wells Fargo and Bank of America, and for internet startup iOwn.com. Most recently, Chris led product management, strategic partnerships and digital channels at Rabobank, a specialty, California-based agricultural bank with $15 billion in deposits. Under his command, Rabobank recorded J.D. Power benchmarks in customer satisfaction for five consecutive years.

Outsider Insights | The Backup Plan You Don't Have Is Already Costing You

Fri, Aug 21, 2026 | Posted by Dawn Werry

Executive Takeaways

Commercial team gaps happen for many reasons: someone leaves, someone is underperforming, or the business needs a capability the current team doesn’t have.
Mid-sized companies tend to run lean, which means there’s rarely a qualified backup ready to step into a critical role.
The real cost of that gap isn’t the empty seat. Priorities slow, teams lose direction, good people get frustrated, and commercial efforts stall.
Rushing a permanent hire isn’t always the answer. Fractional resources can keep the business moving while you make the right long-term decision.
The best time to decide how you’ll handle a critical commercial is before one opens.

Outsider Insights

Across Chief Outsiders, we talk to hundreds of CEOs every month. In this series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.

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A More Perfect Union: Four Keys to Credit Union Profitability

Thu, May 16, 2019 — U.S. credit unions are in crisis. For years, buoyed by a “hometown banking” distinction and bolstered by government regulations allowing for the expansion of their membership ranks, credit unions enjoyed unprecedented growth. In fact, just two years after President Clinton signed the 1998 Credit Union Membership Access Act, more than 10,000 credit unions dotted the landscape. But then, the technological age arrived in its full fury, delivering tools and benefits that traditional banks used to restore their edge. Though credit unions enjoyed a higher level of customer satisfaction, they were not as keen to what their customers and members were needing. This allowed the traditional banks to use enhanced technologies to raise the customer expectations bar—and close the gap.

“Less is More”: Four Steps to Aligning Your Project Queue and Goals Today

Fri, Feb 16, 2018 — There was a time in our lives when “busywork” might have been a good idea. Back in school, it was the way many of us created that semblance of subterfuge when we had expeditiously completed the assigned work, and were now just interested in writing a note to the girl two seats over.

Growth Insights for CEOs