Growth Insights for CEOs
Bob Sherlock
Recent Posts

What Is Marketing, Really? Why Founders and CEOs Must Lead the Most Misunderstood Function in the Business
Executive Takeaways
- Marketing is a core enterprise capability, not a support function, and deserves the same CEO-level engagement as Finance and Operations.
- Without a unifying system, individually reasonable decisions accumulate into random acts of marketing.
- Modern tools make execution faster, but they don't create strategic clarity, so the gap between activity and alignment keeps widening.
- CEOs can't delegate marketing entirely. Leading it means ensuring insight, strategy, and execution stay connected.
This blog is part of Chief Outsiders’ Marketing Leadership for CEOs series, an ongoing examination of the critical dimensions of Marketing (the capital “M” is intentional, as you’ll see) that every CEO needs to understand.
Recent Posts

Sold, not Bought: The Marketing of Unfamiliar Solutions
Mon, Nov 20, 2017 — Several years ago I met Davis, an executive in Ohio, who segmented his product lines into “Bought, not Sold” and “Sold, not Bought.” “Bought” products, he said, were familiar to prospective buyers. They had self-diagnosed what they needed and self-prescribed a product solution for that need. Often, they’d previously purchased a product in the category. By contrast, a “Sold” product presented an unfamiliar solution—so the prospect couldn’t self-prescribe, and may not have self-diagnosed. In fact, their need could be latent and wouldn’t be recognized without prompting.